


A system that supports efficient and effective patient services in modern medical facilities.
DevOps and maintenance, Mobile applications, Outsourcing of IT professionals, Web applications
Healthcare
- jQuery
- Laravel
- PHP
- SMSApi
- Pre-implementation analysis
- UX/UI
- Web development
- Refactoring
Client
IRIS is a healthcare software provider seeking a modern, custom-built system to streamline medical facility management.

Challenge
The client commissioned the development of a comprehensive solution designed to streamline daily operations within medical facilities. The system was to integrate patient management functionalities, appointment scheduling capabilities, and support for video consultations. The key requirements included:
Intuitive interface for medical staff and patients
A built-in video consultation module based on WebRTC
An advanced scheduling system with support for synchronization with Google and Apple calendars
Email and SMS notifications for scheduled appointments
The ability to deploy the system across multiple instances, on both Linux and Windows machines, enabling support for multiple facilities with diverse requirements.
Compliance with legal data protection requirements (RODO).
Solution
Patient management module
A centralized patient database enabling access to visit history and medical records.
Secure and regulated access to patient information, fully aligned with data protection regulations.
An advanced scheduling system for planning and managing appointments.
Integration with Google and Apple calendars for efficient synchronization.
Support for single appointments and online video consultations.
Appointment calendar
Video consultations (WebRTC).
A video consultation module ensuring secure communication with patients.
Encryption mechanisms to ensure data privacy during transmission.
Automated email and SMS notifications reminding patients of upcoming appointments.
Personalized message content tailored to patient needs.
Notifications and reminders
Facility configuration module
Customized system settings per facility, including logo, name, and descriptive content.
An intuitive interface for managing the facility’s visual identity and branding.
Adding, editing, and deleting data of medical staff working at the facility.
Administration of medical rooms, including scheduling and doctor allocation.
Calendar-based visualization of consultation room availability.
Doctor and room management module
The developed system has become a key component in the operations of the medical facilities supported by IRIS. Its comprehensive functionality, intuitive interface, and integration with modern technologies have contributed to improved service quality and increased patient satisfaction.
Improved operational efficiency
Facilities using the system have reported a reduction in the time required to manage scheduling activities.
Improved patient experience
Appointment reminder automation contributed to a noticeable drop in missed visits.
Modernization of services
The introduction of video consultations allowed facilities to offer remote visits, resulting in higher patient engagement.
Deployment flexibility
The system was designed for installation on any machines running Linux or Windows, allowing it to support various medical facilities regardless of their IT infrastructure.
Results
Technologies used
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