Internal or external team? Differences, advantages, and disadvantages – an interview with Katarzyna Kwiatkowska from Smart People

In this episode of my podcast, our CEO Jakub Kiszczak talks with Katarzyna Kwiatkowska from Smart People about whether it’s better to choose an in-house or outsourced team—and how to make the decision without guesswork.

In this episode, among other topics:

• When is in-house versus outsourcing profitable?
• Vendor billing models and common pitfalls?
• Work monitoring vs. trust
• How to successfully transition into outsourcing
• When is it worth switching models (from outsourcing to in-house and vice versa)